$800.00
LEARNING OBJECTIVE
A Design Thinking approach enables Business Analysts to solve the wicked business problems they’ve always faced, but from a user-centric standpoint and following an iterative process. Design thinking is a way for BAs to create products that meet enterprise expectations by focusing on the right problems and finding the right solutions, all the while delivering products that users really love.
CONTENTS
1. Define Design Thinking
2. Characteristics
3. POV – Point of View
4. How Might We – Statements
5. Design Brief
6. Customer Journey
7. Context map
8. Opportunity Map
9. Project Activity – Define
10. Ideate – Design Thinking
11. Pushing Boundaries
12. Prioritization map
13. Affinity Map
14. Idea Evaluation
15. Project Activity: Ideate
16. Prototype -Design Thinking
17. Roleplay – Prototype
18. Project Activity – Prototype
19. Test – Design Thinking
20. Test – Prototype, User, Refine POV
21. Feedback
22. Prototype Evaluation
23. Project Activity – Test
24. Summary
25. Success Factors
26. Activity: Group Discussion
* We also have a bundle offer for 2 courses for USD 1200.
Design Thinking Business Fundamental
Design Thinking Business Analyst
Design Thinking is an approach for creative problem solving. Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.
• Marketer
• Sales professionals
• Customer service representatives
• Information technology professionals
• Sales Managers
• Manager
• Executive Officer
• Product Manager
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